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Headway

Free platform handling credentialing, billing, and payment for insurance-based therapy.

HIPAA / BAA offeredFree for therapists (paid via insurer spread)credentialinginsurance billingreferralsnetwork
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Headway removes the two biggest barriers to accepting insurance in private practice: credentialing and billing. Therapists join free, get paneled with major payers (typically in weeks rather than months), and Headway handles eligibility checks, claim submission, denials, and guaranteed biweekly payment at negotiated rates — its revenue comes from the spread with insurers, not fees to clinicians. The platform includes a basic EHR layer (scheduling, notes, telehealth, assessments) and client referrals through its directory, and it has invested heavily in AI for claims operations and compliance-aware documentation nudges. Tradeoffs are real: rates are non-negotiable per payer, you operate somewhat inside Headway's system, and its compliance audits of notes have tightened. For therapists who want insurance clients without building billing infrastructure — or alongside a private-pay caseload — it is the lowest-friction on-ramp in the US market.

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