TTheraIndex

Candid Health

Automated revenue cycle platform powering billing for behavioral health organizations.

HIPAA / BAA offeredCustom (volume/collections based)RCMclaims automationAPIgroup practice
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Candid Health is a modern revenue cycle automation platform that many behavioral health companies — teletherapy groups, psychiatry startups, and multi-state practices — use as their billing engine. It automates claim creation, scrubbing, submission, payer enrollment tracking, ERA posting, and denial workflows through a rules engine that encodes payer-specific logic, with dashboards exposing clean-claim rates and revenue leakage. The API-first design suits organizations with engineering resources or modern EHRs that integrate with it. The result for behavioral health billing teams is dramatically less manual claim triage and faster payment cycles at scale. It is emphatically not a solo-practice tool: contracts are custom, typically percentage-of-collections or volume-based, and onboarding assumes organizational scale. Group practices outgrowing their EHR's native billing or a billing service's opacity should shortlist it alongside traditional RCM vendors.

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